"It’s not just me, or a bunch of equipment – it’s our dedicated people. You simply can’t grow this type of business by yourself. I’ve learned it’s very important for each individual employee to add value to each customer’s project.” -Chip Smith, President
Smith Grounds Management began in 1988 as a one man, one mower, and one truck operation. Chip Smith, President of Smith Grounds Management, now services the greater Charlotte area and maintains over 200 properties.
I have lived in our gated community for more than 9 years and have never seen our common areas look as good as they do now. I have served on our HOA and have gotten similar comments from many in our community. Attention to detail and a willingness to listen to our feedback regarding plant replacement and selection are their strong points. I felt I could always contact them with any concerns and get immediate action or an action plan to address the concern. I have met the owner and meet with his key staff on a regular basis. Pretty clear that they are focused on making sure they are keeping their commitment on keeping their customers satisfied and happy with the delivered results.